• How to call an expert from a Field Service booking | Dynamics 365 Remote Assist for HoloLens
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    How to call an expert from a Field Service booking | Dynamics 365 Remote Assist for HoloLens

    You can quickly call the recommended expert for the Field Service Booking from Dynamics 365. First, gaze at the Dynamics 365 tool and air tap to select it. This opens the Bookings pane and displays the recommended expert to call for that booking. Gaze at the expert in the Bookings pane, and then and air tap to select it. In the filtered contacts list that appears, gaze at the tile for the expert, and then air tap to place the call. If you’re using Dynamics 365 for Field Service integration, the Bookings pane in Remote Assist can include a Power BI link. To open the Power BI link, gaze at…